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Privacy Policy

Effective Date: 08/04/2025

 

About Us

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Manna Financial Freedom ("we", "our", or "us") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website www.mannafinancial.co.uk.

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Contact Details:

Business Name: Manna Financial Freedom C.I.C

Email: natasha@mannafinancial.co.uk

Website: www.mannafinancial.co.uk

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1. What Information We Collect

We may collect the following personal information:

Information you provide directly:

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  • Your name and email address when you sign up for our newsletter, courses, or downloads

  • Any information you provide through our contact forms or direct emails

  • Messages or comments you share on our social media pages

 

Information collected automatically:

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  • IP address and browser type

  • Pages visited and time spent on our website

  • Device information and location data (if enabled)

  • Cookie data (see our separate Cookie Policy for details)

 

We do not collect sensitive personal data (such as health information, financial details, or religious beliefs).

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2. How We Use Your Information

We use your data to:

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  • Send newsletters, updates, and financial educational resources

  • Respond to your messages or enquiries

  • Improve our services and website content

  • Analyse website usage to enhance user experience

  • Comply with legal obligations

We will never sell your data to third parties for marketing purposes.

 

3. Legal Basis for Processing

We process your personal data based on:

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  • Consent: When you sign up for emails, resources, or accept cookies

  • Legitimate interest: To respond to enquiries, improve services, and maintain website security

  • Legal obligation: Where required by law

 

You have the right to withdraw consent at any time by emailing natasha@mannafinancial.co.uk or clicking "unsubscribe" in any email.

 

4. Third-Party Services We Use

We use trusted third-party services to help operate our website and communicate with you. These may include:

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  • Wix.com: Website hosting and management

  • Email marketing platforms (e.g., Mailchimp, ConvertKit): To send newsletters and updates

  • Google Analytics: To understand website usage (anonymised data)

  • Social media platforms (Facebook, Instagram, TikTok): For communication and engagement

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These services may collect and process data on our behalf. We ensure they have appropriate data protection measures in place. You can review their privacy policies:

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5. International Data Transfers

Some of our third-party service providers may process or store your data outside the United Kingdom or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as:

 

  • Standard Contractual Clauses approved by the UK ICO

  • Service providers certified under adequacy frameworks

  • Other legally recognised transfer mechanisms

 

6. How We Store and Protect Your Information

Your data is securely stored using industry-standard encryption and security measures. Access is restricted to authorised personnel only.

 

Data retention:

  • Newsletter subscribers: Until you unsubscribe or request deletion

  • Contact form enquiries: Up to 3 years after last contact

  • Website analytics: Anonymised data retained for up to 26 months

  • Social media interactions: As per platform policies

 

After these periods, we will securely delete or anonymise your data unless we have a legal obligation to retain it.

 

7. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Delete your data (right to be forgotten)

  • Restrict processing in certain circumstances

  • Object to processing based on legitimate interests

  • Data portability (receive your data in a portable format)

  • Withdraw consent at any time

 

To exercise any of these rights, please email: natasha@mannafinancial.co.uk

We will respond to your request within one month.

 

8. Cookies

We use cookies to improve your browsing experience and analyse website traffic. For full details about the cookies we use, their purpose, and how to manage them, please see our Cookie Policy.

 

By using our website, you consent to our use of cookies in accordance with this policy and our Cookie Policy.

 

9. Social Media

If you interact with us via our social media pages (Facebook, Instagram, TikTok), we may collect your name, profile information, and any messages or comments you choose to share. This information is only used to respond to your enquiries or engage with you appropriately.

 

Please note that your activity on third-party platforms is also subject to their own privacy policies, which we encourage you to review.

 

10. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

 

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

 

12. Your Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

  • Website: www.ico.org.uk

  • Helpline: 0303 123 1113

  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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13. Updates to This Policy

We may occasionally update this privacy policy to reflect changes in our practices or legal requirements. The most recent version will always be available on this page with the updated effective date.

We encourage you to review this policy periodically.

 

14. Contact Us

If you have any questions about this policy or how we use your data, please contact us:

Email: natasha@mannafinancial.co.uk

Website: www.mannafinancial.co.uk

 

Last updated: 08/04/2025

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